In general
The following subscription terms apply to all subscriptions purchased from [shop name]. When you buy a subscription or other goods / services, you also accept our general terms and conditions.
Payment and renewal
Payment for subscription orders is reserved on your payment card on the day of delivery and is withdrawn immediately after the order is shipped. All subscriptions are automatically renewed unless otherwise stated.
Changes to subscription or master data
As a subscription customer, you can make changes or cancel your subscription by contacting us.
Delivery
When you buy a subscription, you choose your preferred delivery method from available delivery methods. We reserve the right to send orders via other channels / freight forwarders, provided the delivery time, location and other conditions match the old delivery method.
Delivery date and frequency
We will always strive to deliver your orders on time. However, we reserve the right to postpone or expedite an order for a few days if logistical circumstances make it advantageous. In these cases, we will endeavor to inform you in good time.
Right of withdrawal
When you buy a subscription, you have a 14-day right of withdrawal.
Termination
Subscriptions are always prepaid and run until terminated. Subscriptions can be canceled by contacting us by e-mail or telephone. We reserve the right to cancel a subscription at any time.
Changes and reservations
Reservations are made for price changes, fees, sold-out items and changes to the subscription conditions based on inflation, changes in external costs, changes in unit production costs, product and content changes and changed legislation. If the price of your subscription changes, you will be notified in good time, with the option to cancel your subscription before the change takes effect.
